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Frequently Asked Questions before e-mail support

To expand a topic click on the heading. Contraction possible by re-clicking on the same heading.

To open a support ticket now click here.

To go to support center click here.

E-mail your question support@ethbridge.com (response may take longer)

Send your complaints and/or comments info@ethbridge.com

 
   
 

Members' Affairs

 

This section is related to facilities and questions only with members' affairs.  

     I am a Trial Member. When will I become a full-member?

      Trial members become 3-Years full members on time trial membership expires, providing

      that they did not stop auto renewal. By visiting membership upgrade/downgrade page a

      trial member can immediately change his membership type to 1,2 or 3 years full-

      membership. If they do this, membership dues will be charged to his credit card on file.

      Click here to visit membership upgrade/downgrade page.

     My membership has expired. How can I renew?

      If you remember your username and password please try signing in your account. You will

      be alerted about the status of your membership and on that alert window you will be asked

      to renew your membership. If you have forgotten your username and/or password please

      click here we will take you to manual renew process. But please note that, members have

      not signed up more than 90 days should re-sign up. We will help them to receive   

      newsletters beginning from the issue they left.

     How can I correct my credit card info?

      If your account is still active please click here. We will take you to the credit card info

      correction page. If your account has expired please click here and follow the instructions

      on opening pages. During your account re-activation process, you will be asked for credit

      card correction.

     I have reset my username or name. But, still the old one is seen?

      Please, re login. Please re login following any personal information change or if you use a

      different computer, new browser.

 

Documents

 

Questions related to documents: Conventions, systems, articles, partnership coaching and all others fall into that group.   

     May I download the documents during my trial membership?

       Sorry! You can not download and view the documents during your trial membership. During

       the trial membership you will just receive newsletters.

       We think you will understand us. This is a business. If we let during the trial membership

       period many members will be able to download and will not pay the service. It is really a

       hard work to write format thousands of pages of bridge document and publish a site like

       this.

     How can I get the documents up here?

       You should sign-up at least for a yearly membership to be able to get the documents.

       Once you signup for a full membership, you can download any documents you like. Then

       you can save and print them.

     May I buy documents?

       Yes, you may buy documents without signing up for a membership. Please visit and take

       a look at "Buy Documents" pages. We believe buying documents with our affordable price

       policy, beginning from $ 0.10, will be beneficial for you, at least not a bad

       deal.

     How can I download and save documents?

       Click on the link to download the document you want. Wait till it downloads. You will see

       the pdf file on your browser. Then follow the steps described on the download help page.

       Click here to go to the "Download Help Page".

 

Newsletters (Bulletins)

 

Questions related to newsletters: Issues, coding, distribution, week, topic, etc.  

     If I signup now, how and when will I begin receiving newsletters?

      New subscribers begins receiving from week one. If you subscribe on:

  • Monday: You will begin receiving newsletters according to the yearly plan and weekly distribution schedule.

  • Tuesday: You will receive both issues of Monday and Tuesday. On Wednesday you will continue as planned.

  • Wednesday, Thursday, Friday, Saturday or Sunday: All over this week you will receive adjustment issues till to the Monday. From Monday and on you will begin receiving newsletters as it is planned.

  • Sunday: You will receive information e-mail on distribution schedule. But you will not receive any newsletters.

 

Bidding Competition

 

Questions on Bidding Competition Contest: Read more.  

     How can I signup for Bidding Competition?

      Supply your username, name, last name, country and email address and click here to fill

      the form to join the weekly competitive bidding contest immediately. It is a FREE service

      for bridge players. If you are an EthBridge Member please click here.

 

TKT-Discussion Forum

 

The Forum running on the web site. You may subscribe for free to post messages and share your ides with members. You may drop a message for the system administrator Tolga Kocakalay of Turkey to help you.  

     How can I subscribe for discussion forum?

      Go TKT-DF and click on the "register" to join the group. It is a FREE group open to all

      bridge players. After joining the group you can begin posting and sharing your ideas with

      the members.

     Can I receive e-mail notifications of replies to my posts?

      Yes, you can. Click on your username which is seen on the right corner. Under "Edit User

      Profile" window click on "Public Contact Information" and enter your e-mail address. Doing

      this scroll downwards and click on "Email Options". Change NO selected radio buttons to

      yes.

 

Bridge E-mail Address

 

We grant 10 mb free e-mail address to full-members and contestants in good standing. A free web-based and POP3 e-mail address that you can submit to bridge related sites on your subscriptions.  

     How can I set my desktop email client to download my e-mails?

      We prepared it for Outloook. Please click here to see how you will adjust your settings to

      download mails from ETHBridge e-mail server.

 

Settings

 

Necessary setups to use ETHBridge services in a more effective and efficient way.  

     What is cookies and how can I customize cookie settings?

      Upon your signup visit to ETHbridge, a cookie is sent to your computer that uniquely

      identifies you. A "cookie" is a small file containing a string of characters that is sent to

      your computer when you visit a website. We use cookies to identify you and manage

      membership facilities. ETHBridge does this by storing username in a  cookie and by

      tracking that cookie on your every visit to ETHBridge. Most browsers are initially set up

      to accept cookies. You can reset your browser to refuse all cookies or to indicate when a

      cookie is being sent. However, ETHBridge features or services will not function properly

      without cookies. Click here to see how to customize the cookie settings for ETHBridge...

 

Bridge Game

 

All about the bridge game itself.  

     History of Bridge

      Click here to read the brief history of the game.

     Why bridge?

      If physical activity is a fundamental necessity for the human being, the same can be said for

      mental activity which is an indispensable complement. Bridge for example is an excellent

      gymnastic of the mind for men and women of all ages. Click here to read more...

 

Non-Member Affairs

 

Do you have a question and it is not related with membership or use of this site?  

     No questions up to now...

      Do you want to send one? Click here to begin sending your question.

 

Other

 

Questions that we could not categorized under any of the above headings.  

     What is pdf files, how to read? (Adobe Reader)

      Adobe reader is a small software to read files with pdf extension. It is a popular file format

      that documents can be written and be packed with Adobe Writer. Author can prevent

      readers from change of content. We use Adobe Writer and Distiller to pack our documents

      because Adobe reader is a free tool that members will easily get it to be able to read the

      documents. Else, they should pay for a software to be able to read the documents they

      have downloaded. Click here to learn more and download Adobe Reader.